Getting Help and Support
If you have questions about or problems with Windows Update or the product updates offered here, online support is available to help you.

• View tips and solutions from users like yourself.
• Run the Windows Update troubleshooter to try solving issues yourself.
• Request technical support for only Windows Update service issues from Microsoft Product Support (requires an Online Profile).

The information below describes the level of support available for Windows Update in North America through Microsoft Product Support.

SUPPORT FOR SOFTWARE UPDATES
No-charge e-mail support for the Windows Update site includes: help with Web site navigation, site content quality or error messages, and basic download assistance. All other assistance, including installation and setup issues, is available via our Personal and Professional support offerings at http://support.microsoft.com/. For MSN products, visit http://help.msn.com/. In some cases a support fee may apply, so please check the sites for details.

DEVICE DRIVER SUPPORT
No-charge install/uninstall support is available via e-mail on Windows Update Site Support. For issues beyond the installation/uninstallation of drivers, you can find a full listing of support options at http://support.microsoft.com/. In some cases a support fee may apply, so please check the site for details.

Note Microsoft's support services are subject to Microsoft's then-current prices, terms, and conditions, which are subject to change without notice.

Outside the United States and Canada

For support information outside the U.S. and Canada, contact your local subsidiary. For the most recent listing, please visit http://support.microsoft.com/ and select your country or region from the Worldwide Support list. If there is no Microsoft subsidiary office in your country/region, please contact the establishment from which you obtained your Microsoft product.